ONLINE GIVING FAQ
WHAT ARE THE BENEFITS OF GIVING ONLINE?
- You can prioritize giving in your budget.
- Online giving occurs automatically and is not impacted by your being away from home or on vacation. This helps even out the cash flow at the church, and helps you remain faithful to your intended full-year tithe.
- Online giving is the most cost-efficient way for Grace to receive donations. It is also the quickest way for the church staff to process donations and results in the greatest accuracy.
IS IT SAFE TO GIVE ONLINE?
Yes. Our processor securely vaults all payment information for easy future payments no matter the giving method. Rest assured with merchant gateway vaulting that all sensitive data is securely stored off-site. Our processor follows all PCI-DSS requirements and implements additional generally accepted industry standards.
CAN I MAKE A ONE-TIME CONTRIBUTION?
IF SO, DO I NEED TO CREATE A USER ACCOUNT BEFORE MAKING A ONE-TIME CONTRIBUTION?
Yes, our online banking service allows you to make a one-time contribution. If you’re making a one-time contribution, the benefit of creating a User Account is that it will allow you to log in and view your contribution statement online. However, you can create this user account before or after making the one-time contribution. If you do not plan on logging into our portal to view your contribution statement online and will most likely wait for us to mail or e-mail your contribution statement to you, then there is absolutely no need to create a User Account.
CAN I SCHEDULE RECURRING ONLINE GIVING?
IF SO, DO I NEED TO CREATE A USER ACCOUNT BEFORE SCHEDULING RECURRING GIVING?
Yes, you can schedule recurring online giving to begin at any date in the future. We recommend that you create a User Account, and then log into that User Account and create your recurring giving schedule. Make note of the e-mail address you enter when you create your User Account, as this will become your User Name for logging into your account. Creating recurring giving under a User Account will enable you to log in, view and make changes to the recurring giving schedule(s) you create.
CAN I CHANGE MY PERSONAL INFORMATION OR RECURRING GIVING ONCE I HAVE SET IT UP?
Yes, you can change or cancel your recurring giving at anytime. Just go to gfc.onlinegiving.org, sign in, and click on Manage Account in the upper right corner of the screen. Then, click on Recurring Donations and you can cancel the recurring donation, change the dollar amount, change the fund it's benefitting, change the frequency of the gift, or change the payment method.
CAN I REVIEW MY DONATION HISTORY ONLINE?
Yes. My Online Giving History will show only online donations, but My Contribution Statement will show both online and cash and check donations.